Controlled hosting
Open-source models identified as hosted by RouterLab are run on infrastructure used by Eyelo SA to provide the service in Switzerland and Germany, without transmission to an external model provider.
Content processing
RouterLab does not log or permanently archive the content of prompts and responses. This content may be retained for a very short period in a technical cache strictly required for the operation and delivery of the service.
Swiss FADP
Eyelo SA is established in Switzerland. Processing under its direct control is presented with minimization, security, and transparency in mind.
GDPR where applicable
Where the GDPR applies, access, rectification, deletion, restriction, or portability requests can be sent to the RouterLab support service operated by Eyelo SA. The user may also withdraw an applicable consent or lodge a complaint with the competent supervisory authority.
What this page covers
This notice describes the data categories processed to operate RouterLab and the limits related to third-party model routes.
- account and user identification data;
- billing, payment, and credit data;
- technical data required for service operation and security;
- usage data: called models, tokens, costs, and consumption events;
- data voluntarily sent to support or through an API request.
RouterLab routes and third-party providers
RouterLab may route a request to an open-source model hosted on infrastructure used by Eyelo SA to provide the service or to a proprietary model. When a proprietary model is selected, the required data is transmitted to the relevant provider, including OpenAI, Anthropic, or Google, subject to the terms and safeguards applicable to the selected route.
User requests
Data-related requests can be sent to support@routerlab.ch. Eyelo SA may request identity verification before processing a request.